Regret Meaning in IRCTC: Rules & Confirmed Hacks (2026)
What does Regret mean in IRCTC? Learn waitlist caps by coach class, difference vs WL & NAVL, and 4 proven hacks to book confirmed seats when blocked.
π Need Confirmed Seats? Facing a red REGRET freeze on direct trains? Find confirmed contiguous split-ticket seats on the exact same train using Smart Seats or track live post-charting berths on Chart Vacancy.
TL;DR
In IRCTC ticket booking, REGRET means both confirmed berths and the maximum permissible waiting list queue have been completely exhausted. The booking engine locks transactions and disables the "Book Now" button to prevent locking passenger funds into tickets that have zero realistic mathematical chance of confirming. You cannot travel on a train showing REGRET without incurring a flat βΉ500 penalty under Section 138 of the Railways Act. However, you can bypass a REGRET block immediately by booking contiguous split segments on the same train via Smart Seats, reserving from the originating terminal with a modified boarding point, or checking 10% discounted Current Availability after chart preparation.
What Does Regret Mean in IRCTC Ticket Booking?
In IRCTC ticket booking, REGRET means the selected travel class or quota has reached its maximum permissible waiting list capacity. The reservation engine automatically disables checkout and locks the "Book Now" button, preventing travellers from booking tickets, generating PNR numbers, or entering an unmanageable waitlist queue.
Seeing the bold red REGRET status on your IRCTC app or desktop portal triggers instant panic for travellers, especially when departure dates are approaching. Unlike an active waiting list where you can pay the fare and monitor your progression towards confirmation, REGRET signals a complete commercial lockdown. The Centre for Railway Information Systems (CRIS) server has determined that existing passenger demand has exceeded the physical capacity of the train to a degree where additional ticket sales are legally and operationally suspended.
To understand why this hard ceiling exists, look at how regular ticket queues function. First, WL full form is Waiting List. When tickets go on sale during the 60-day Advance Reservation Period (ARP) or morning Tatkal windows, bookings progress in a strict, sequential order:
$$\text{Available (Confirmed Berth)} \longrightarrow \text{RAC (Shared Berth)} \longrightarrow \text{WL (Waiting List Queue)}$$
Under normal circumstances, passengers on the waiting list move upward toward RAC and confirmed status as other passengers cancel their plans. However, if Indian Railways allowed waitlist queues to grow indefinitely, thousands of commuters would hand over money for tickets that could never physically materialize into berths. To prevent consumer exploitation and avoid processing massive refunds on chart finalization day, zonal commercial managers impose strict class-wise ceilings. Once the final permitted waitlist number is sold, the Next Generation e-Ticketing (NGeT) portal immediately replaces the numerical queue with REGRET.
If you are planning journeys along congested routes during peak festival or weekend travel, you can check real-time availability and alternate seat configurations across high-demand corridors directly:
- Delhi β Patna Special Trains
- Mumbai β Danapur Express
- Delhi β Mumbai Central
- Bengaluru β Chennai Central
- Howrah β Puri Express
After How Many Waiting List Tickets Does Regret Occur?
REGRET occurs after a train's pre-configured waitlist quota limit is reached, which varies strictly by coach class: typically 5 to 10 tickets for 1AC and Executive Class, 20 to 30 for 2AC, 50 to 80 for 3AC and 3E, and 100 to 150 for Sleeper class.
Waitlist thresholds are not arbitrary numbers chosen at random by booking clerks. They are mathematically calculated and programmed into the PRS database based on the total carrying capacity of each coach and historical cancellation ratios across specific routes. Premium air-conditioned coaches have far fewer berths than non-AC coaches, meaning their buffer for cancellations is tiny.
| Travel Class | Coach Berth Capacity | Standard Waitlist Limit Before Regret | Operational Rationale for the Cap |
|---|---|---|---|
| AC First Class (1A / EC) | 18 β 24 berths | 5 β 10 waitlist spots | Smallest physical cabin capacity; VIP allotments and low cancellation rates make high waitlists impossible to confirm. |
| AC 2-Tier (2A) | 46 β 54 berths | 20 β 30 waitlist spots | Moderate coach volume; historical cancellation data shows numbers beyond WL/30 rarely clear before chart preparation. |
| AC 3-Tier (3A / 3E) | 64 β 83 berths | 50 β 80 waitlist spots | High coach density and high passenger turnover allow a deeper queue, but numbers above WL/80 rarely secure confirmed berths. |
| AC Chair Car (CC) | 73 β 78 seats | 40 β 60 waitlist spots | Daytime intercity services (Shatabdi, Vande Bharat) have predictable passenger loads with modest last-minute drops. |
| Sleeper Class (SL) | 72 β 80 berths | 100 β 150 waitlist spots | Largest passenger volume on long-distance trains; multiple Sleeper coaches accommodate deeper cancellation buffers. |
| Second Seating (2S) | 108 seats | 60 β 100 waitlist spots | High-density unreserved-type reserved seating on short day runs with steady turnover. |
During peak festival seasons like Diwali, Chhath Puja, or Durga Puja, waitlist caps can be hit within 60 to 120 seconds of the 8:00 AM reservation window opening. On premier trains like the Rajdhani Express or Vande Bharat Sleeper, a sudden corporate or group booking can push a class from Available directly into REGRET before an individual traveller can complete an OTP payment transaction.
What Is the Difference Between Regret, Waitlist, and Not Available?
The fundamental difference is that REGRET occurs when bookings opened but all waitlist spots were completely sold out, WAITING LIST means berths are full but the queue accepts new bookings, and NOT AVAILABLE indicates the quota does not exist or booking is closed.
IRCTC displays various status indicators during the booking journey. Confusing these terms leads travellers into costly mistakes, such as waiting for a quota to open that was never scheduled to run.
AVAILABLE: Berths open for booking βββΊ PNR Issued (Confirmed Berth)
WAITLIST: Berths full, queue open βββΊ PNR Issued (Waitlist Queue Spot)
REGRET: Queue 100% saturated βββΊ Booking Blocked (No PNR Generated)
NAVL: No quota / route closed βββΊ Service Not Bookable
| IRCTC Status Code | What the Status Means | Can You Buy a Ticket? | Does It Generate a PNR? | Auto-Refund Risk? |
|---|---|---|---|---|
| AVAILABLE / CURR_AVBL | Berths or seats are physically open for purchase. | Yes | Yes (Confirmed Berth) | Not applicable; confirmed seat issued immediately. |
| WL / RAC | Confirmed inventory exhausted, but the standby queue is accepting reservations. | Yes | Yes (Standby / Shared Berth) | If WL remains unconfirmed at chart prep, online e-ticket auto-cancels. |
| REGRET | Both confirmed berths and waitlist limits are completely filled. | No | No (Transaction Blocked) | Zero money deducted; no transaction initiated. |
| NOT AVAILABLE (NAVL) | The train has no defined quota for the station pair, or the booking window is closed. | No | No (Booking Not Offered) | Zero transaction initiated. |
| TRAIN CANCELLED | The service is annulled due to weather, maintenance, or operational disruption. | No | No (Service Suspended) | 100% automated refund without clerkage for existing bookings. |
When a screen displays NOT AVAILABLE (NAVL), it frequently points to a station restriction rather than high passenger demand. For example, long-distance superfast expresses often enforce distance-restriction quotas, barring passengers from booking short hops under 200 kilometres to preserve seating for long-haul travellers. Conversely, REGRET confirms that the train actively serves your requested route, but passenger demand has entirely exhausted the PRS system's capacity.
Why Do Intermediate Stations Show Regret While Origin Shows Available?
Intermediate stations show REGRET while the originating station shows AVAILABLE because Indian Railways splits total train berths into separate quota pools. Intermediate station quotas like Pooled Quota (PQWL) and Remote Location Quota (RLWL) are substantially smaller than General Quota (GNWL), causing intermediate waitlists to exhaust within minutes.
This disparity puzzles thousands of daily commuters. You might attempt to book a ticket from Kanpur to Patna on a Delhi-originating express, only to see a red REGRET notification. Yet, when you check the same train from New Delhi to Patna, the system shows 45 available seats in 3AC.
Indian Railways achieves route-wide load balancing by dividing train inventory into three primary quota categories:
- General Quota (GNWL): Allocated to travellers boarding at the train's originating station or nearby major satellite terminals and travelling to the terminating station. This pool receives roughly 70% to 80% of all coach berths and clears fastest during cancellations.
- Remote Location Quota (RLWL): Allocated to intermediate major commercial cities along the route. These stations share a much smaller dedicated pool of berths (often only 4 to 12 berths per coach).
- Pooled Quota (PQWL): Allocated to passengers travelling between two intermediate stations, or from an intermediate station to a short-distance stop. This quota is the smallest of all, frequently limited to 2 to 6 berths across an entire train.
Total Train Coach Inventory (e.g. 72 berths in 3AC)
βββββββββββββββββββββββββββββββββββββββββββββββββββ€
β GNWL (Origin β Terminus): 52 Berths (72%) β βββ Shows AVAILABLE
βββββββββββββββββββββββββββββββββββββββββββββββββββ€
β RLWL (Intermediate Major Hub): 14 Berths (19%) β βββ Shows WL/12
βββββββββββββββββββββββββββββββββββββββββββββββββββ€
β PQWL (Between Minor Stations): 6 Berths (9%) β βββ Shows REGRET
βββββββββββββββββββββββββββββββββββββββββββββββββββ
Because intermediate quotas like PQWL and RLWL are tiny, even a small family booking can exhaust the available berths and fill the waitlist cap within minutes. Once the 10-ticket limit on PQWL is reached, the status flips to REGRET for that specific boarding point, even though dozens of seats remain completely empty in the GNWL pool from origin.
The Origin-Booking Workaround
You can legally exploit this quota architecture to secure a confirmed seat:
- Search for availability starting from the originating station of the train (e.g., New Delhi instead of Kanpur).
- If confirmed berths appear under General Quota, book the ticket from the originating station.
- During checkout (or at any time up to 30 minutes before chart preparation), select the Change Boarding Point option on IRCTC and set your boarding station to your actual intermediate city (e.g., Kanpur Central).
- You will pay the base fare from origin, but your seat is guaranteed, you will not receive a REGRET error, and the TTE cannot reallocate your berth to someone else before your boarding halt.
What Happens When Tatkal Booking Shows Regret?
When Tatkal booking shows REGRET, the emergency quota allocation for that coach class has completely sold out, the Tatkal waitlist queue has reached its maximum ceiling, and checkout is locked. No further Tatkal tickets can be booked online or at station counters for that journey date.
Tatkal quotas open one day prior to the train's departure from its originating station (10:00 AM for AC classes, 11:00 AM for non-AC Sleeper). Because Tatkal exists to handle last-minute travel emergencies, Indian Railways caps the Tatkal waitlist (TQWL) aggressively:
- 1AC / Executive Class: No Tatkal quota exists; tickets are sold only under General and Foreign Tourist quotas.
- 2AC Tatkal Limit: Capped at 10 to 15 waitlist tickets.
- 3AC / 3E Tatkal Limit: Capped at 20 to 40 waitlist tickets.
- Sleeper Class Tatkal Limit: Capped at 40 to 60 waitlist tickets.
Because thousands of travellers compete for Tatkal seats simultaneously, high-demand routes hit REGRET within 30 to 90 seconds. Unlike General Quota waitlists, Tatkal waitlists (TQWL) have the lowest confirmation priority in Indian Railways. TQWL only moves when someone who specifically booked a Tatkal ticket cancels their reservation. Since Tatkal cancellations offer zero refund (0% return), almost nobody cancels a confirmed Tatkal ticket. Consequently, entering a high Tatkal waitlist is virtually a guaranteed dead-end.
Morning Tatkal Window Timeline:
10:00:00 AM βββΊ AC Tatkal opens; thousands submit bookings simultaneously
10:00:45 AM βββΊ Confirmed Tatkal berths sold out; status shifts to TQWL
10:01:30 AM βββΊ Tatkal waitlist ceiling reached; status flips to REGRET
10:02:00 AM βββΊ "Book Now" disabled; transaction attempts blocked
Premium Tatkal and Alternate Quotas
If Tatkal shows REGRET, check whether the train operates a Premium Tatkal (PT) quota. Premium Tatkal uses dynamic pricing where ticket fares increase as demand rises, but its waitlist rules differ:
- Premium Tatkal sells only confirmed berths.
- There is no RAC or waitlist in Premium Tatkal.
- Once all dynamic berths are sold, Premium Tatkal immediately displays NOT AVAILABLE (NAVL) rather than REGRET.
If both standard Tatkal and Premium Tatkal are blocked, do not attempt to book low-probability standby tickets. Instead, explore post-charting seats on Chart Vacancy or check contiguous seat options on Smart Seats.
Can You Travel on a Train If the Status Shows Regret?
No, you cannot travel on a train if your search status shows REGRET. REGRET blocks ticket purchase completely, meaning no ticket is issued, no PNR is generated, and boarding any reserved coach without a valid authorization constitutes ticketless travel under Section 138 of the Railways Act.
A widespread misconception among desperate commuters is that seeing REGRET allows them to board a Sleeper or AC coach and request regularisation from the Travelling Ticket Examiner (TTE) onboard. Doing so is illegal and results in severe financial penalties and compulsory deboarding.
Under the amended Jan Vishwas (Amendment of Provisions) Act 2026, Indian Railways enforces standardized nationwide penalties for unauthorized boarding in reserved coaches.
| Violation Category | Applicable Legal Section | Penalty Calculation | Onboard Enforcement Action |
|---|---|---|---|
| Boarding with No Ticket (Seeing REGRET & Boarding Reserved Coach) | Section 138 Railways Act | Flat βΉ500 penalty + single fare for the entire journey from train originating station. | Handheld Terminal (HHT) Excess Fare Ticket (EFT) issued; deboarded at next scheduled halt. |
| Boarding Reserved Coach with Platform Ticket | Section 138 Railways Act | Flat βΉ500 penalty + single fare from passenger boarding point or train origin. | Platform ticket is only station-entry pass (valid 2 hours); deboarded immediately. |
| Boarding Reserved Coach with General/UTS Ticket | Section 138 Railways Act | Flat βΉ500 penalty + fare difference between General and target reserved class. | Passenger directed to unreserved General Seating (GS) coaches; cannot remain in Sleeper/AC. |
| Boarding on Waiting Online E-Ticket | Section 138 Railways Act | Fully unlisted; online waitlist auto-cancels at charting with full refund. | Treated as completely ticketless; βΉ500 fine + full fare; deboarded. |
TTEs carry digital Handheld Terminals (HHTs) synchronized in real time with the central CRIS server via cellular data networks. When a train's chart shows REGRET, every physical berth on the train is already accounted for across confirmed passengers, RAC ticket holders, and official emergency quotas. The TTE has zero administrative discretion to issue a fresh reserved berth on a train where the PRS has frozen capacity.
Can You Travel on a Train Showing REGRET?
βββ Did you buy an authorized ticket? βββΊ NO (IRCTC disabled "Book Now")
βββ Do you hold a 10-digit PNR? βββΊ NO (No transaction occurred)
βββ Is your name on the chart? βββΊ NO (System rejected the entry)
βββ RESULT: Boarding equals Ticketless Travel βββΊ Flat βΉ500 Fine + Deboarded
If you must travel immediately and all reserved classes show REGRET, your only legal option on the same train is purchasing an unreserved second-class ticket via the UTS mobile app or station counter and travelling strictly within the designated unreserved General Seating (GS) coaches.
Can a Regret Ticket Status Change Back to Available or WL?
Yes, a REGRET status can automatically revert to a bookable Waiting List (WL) or Available status if existing passengers cancel their reservations. When cancellations reduce the active queue below the quota ceiling, the IRCTC booking engine immediately reactivates the "Book Now" button for new incoming ticket purchases.
The PRS database operates dynamically 23 hours and 25 minutes a day (outside the nightly 11:45 PM to 12:20 AM server maintenance window). The moment a passenger with a confirmed, RAC, or waitlisted ticket cancels their booking online or at a PRS counter, the system immediately recalculates queue positions:
- If a confirmed passenger cancels, the highest RAC passenger (
RAC 1) moves into confirmed status. - The highest waitlisted passenger (
WL 1) moves up intoRAC. - The total number of active waitlist spots decreases by one.
- If the queue was previously locked at the maximum threshold (e.g. 80 out of 80 in 3AC), the count drops to 79.
- The IRCTC booking engine immediately reactivates the "Book Now" button and displays
WL 80for the next person who queries the server.
How Cancellations Unlock a REGRET Status:
[Queue at Cap: 80/80] βββΊ Status: REGRET (Checkout Locked)
β
βΌ (Passenger cancels ticket)
[Queue Drops: 79/80] βββΊ Status: WL 80 (Checkout Unlocked)
β
βΌ (Fresh passenger purchases ticket)
[Queue at Cap: 80/80] βββΊ Status: REGRET (Checkout Locked Again)
However, relying on random manual cancellations during peak travel periods is risky. Hundreds of people and automated commercial monitors watch the same train inventory. If a cancellation occurs, the unlocked waitlist spot is often snapped up within seconds. Furthermore, joining a waitlist at the maximum ceiling (WL 80 or WL 150) leaves you with an exceptionally low probability of securing a confirmed berth by departure day.
How to Get a Confirmed Seat When IRCTC Shows Regret
When IRCTC displays REGRET, you can secure a confirmed seat by using LastBerth Smart Seats to split your journey into contiguous confirmed segments on the exact same train, booking from the origin station with a modified boarding point, or checking 10% discounted Current Availability after chart preparation.
Facing a REGRET freeze does not mean you must cancel your trip. Indian Railways' complex multi-station inventory system creates hidden pockets of vacant berths that standard single-search queries never reveal.
How Smart Seats Solves a REGRET Ticket Crisis:
Direct Route: New Delhi βββββββββββββββββββββββββββΊ Patna (Shows REGRET)
βΌ LastBerth Split Solution βΌ
Leg 1 (B2 Coach): New Delhi ββββββββββββββΊ Kanpur (Seat Available)
Leg 2 (B5 Coach): Kanpur βββββββββββββββββββββββββββΊ Patna (Seat Available)
Result: SAME TRAIN Β· 100% CONFIRMED Β· ZERO WAITLIST RISK
Here are the four most reliable strategies to rescue your journey:
1. Book Split Contiguous Leg Berths via Smart Seats
A train running from New Delhi to Patna may show REGRET for the direct journey because the end-to-end quota is full. However, a passenger travelling from New Delhi to Kanpur vacates their berth at Kanpur, while another passenger boards at Kanpur heading to Patna.
Standard IRCTC searches only check whether a single seat is vacant from origin to terminus. Finding Smart Seats analyses intermediate station inventories on the exact same train to find contiguous confirmed segments:
- You book Leg 1 (e.g. New Delhi to Kanpur in Coach B2, Berth 24).
- You book Leg 2 (e.g. Kanpur to Patna in Coach B5, Berth 42).
- You travel on the exact same train without getting off; you simply shift your luggage to your second confirmed berth at the intermediate stop.
2. Book from Origin and Change Your Boarding Point
As detailed in Β§4, intermediate quotas (PQWL/RLWL) frequently show REGRET while the General Quota (GNWL) from the originating station still has confirmed seats. Search for the train starting from its originating terminal:
- If confirmed seats exist, book the ticket from origin to your destination.
- During booking, update your Boarding Station to your actual city.
- Ensure your boarding point change is confirmed at least 30 minutes before chart preparation.
3. Check 10% Discounted Current Availability (CURR_AVBL)
Approximately 4 to 8 hours before a train departs from its originating terminal, commercial clerks finalize the first reservation chart. During this process, all unutilized quotas (Emergency Quota, VIP Quota, Senior Citizen allocations, Defence pools) are released back to the general public.
- These seats appear online on IRCTC and at PRS counters as Current Availability (
CURR_AVBLorCURR AVL). - A Current Available ticket is a 100% fully confirmed seat with an assigned coach and berth.
- To encourage last-minute bookings, Indian Railways grants an automatic 10% discount on the basic fare for tickets booked under Current Availability.
- Current booking remains open until the second and final chart is finalized (~30 minutes before departure).
4. Track Live Berths on Chart Vacancy and Set Alert Schedules
If you want to know exactly how many physical berths remain empty on your train before heading to the platform:
- Open Chart Vacancy to view a visual, coach-by-coach layout of vacant seats released after chart finalization with zero Tatkal markups.
- Visit Chart Preparation Times & Alerts to verify the exact historical chart preparation timing for your specific train and set up a free departure notification alert.
- Use Seat Status Coach Journey Lookup to check which specific station stretches a berth is booked for, allowing you to identify seats that fall vacant mid-journey and request them legally from the TTE.
To evaluate route-level frequencies, average waitlist clearing probabilities, and travel schedules between major junctions, explore our dedicated regional route directories:
Stuck on Waiting List (WL or RAC)?
Don't gamble on confirmation chances. Search confirmed split tickets on the same train and secure your seat.
Common Booking Questions (FAQ)
What does Regret mean in IRCTC train booking?
In IRCTC ticket booking, REGRET means both confirmed berths and the maximum allowable waiting list queue have been completely exhausted. The booking engine disables the "Book Now" button, preventing any new ticket purchases or additions to the waitlist queue for that specific train class and travel date.
Can I buy a ticket at the station counter if IRCTC shows Regret online?
No. PRS station counters and the IRCTC online portal connect to the exact same central CRIS reservation database. If a class or quota shows REGRET online, station counter reservation clerks will also see REGRET and cannot issue a reserved ticket.
After how many waiting list tickets does Regret occur in 3AC?
In AC 3-Tier (3A and 3E), REGRET typically triggers after 50 to 80 waitlist tickets are sold, depending on whether the train operates 10 or 16 AC coaches. Once the pre-configured ceiling is reached, further bookings are blocked.
Can a Regret status change back to Waiting List?
Yes. If passengers who hold confirmed, RAC, or waitlisted tickets cancel their bookings, the active waitlist count drops below the maximum quota ceiling. When this happens, the PRS system automatically unlocks the class and allows new passengers to purchase waiting list tickets.
Does a train showing Regret mean the service is cancelled?
No. REGRET has nothing to do with train operations or cancellations. The train will run exactly according to its published timetable; the REGRET status simply indicates that passenger booking demand has completely saturated physical coach capacity.
What is the fine for travelling in Sleeper class when the train showed Regret?
Boarding a reserved Sleeper or AC coach without a valid ticket after seeing REGRET constitutes ticketless travel. Under Section 138 of the Railways Act (as amended by the Jan Vishwas Act 2026), you will be charged a flat βΉ500 penalty plus the full single fare from the train's originating station, and you will be deboarded at the next scheduled halt.
Why does Tatkal show Regret within two minutes?
Tatkal quotas have tiny allocations (typically 10 to 16 seats in 2AC and 30 to 48 seats in 3AC) and strict waitlist limits. Because thousands of travellers access the system simultaneously at 10:00 AM (AC) and 11:00 AM (Non-AC), both confirmed seats and the short Tatkal waitlist queue fill up in seconds.
Can I get a ticket under Current Availability if the train showed Regret earlier?
Yes. During first reservation chart preparation (~4 to 8 hours before train departure), unutilized VIP, foreign tourist, railway staff, and emergency quotas are merged into the general pool. These berths go on sale as Current Availability (CURR_AVBL) with an automatic 10% base fare discount until 30 minutes before departure.
What is the difference between Regret and Not Available (NAVL)?
REGRET means booking was open and all confirmed and waitlist seats were completely sold out. NOT AVAILABLE (NAVL) means the train does not offer that specific booking quota, the distance restriction bars booking between those two stations, or the advance reservation window has not yet opened.
How does LastBerth Smart Seats help when a train shows Regret?
LastBerth Smart Seats analyses station-to-station seat inventories along the train's route to find contiguous confirmed split segments on the exact same train. Even when end-to-end search shows REGRET, Smart Seats allows you to book two back-to-back confirmed legs (e.g., Delhi to Kanpur, then Kanpur to Patna) so you travel without waitlist uncertainty.
Bottom line
REGRET is Indian Railways' automated safeguard against selling tickets that have zero realistic probability of confirmation. It protects travellers from losing time and money on impossible queues.
When your preferred train shows red REGRET, do not give up on your journey. Use Finding Smart Seats to uncover confirmed split-berth options on the exact same rake, reserve from the originating station with a modified boarding point, or check live post-charting berths on Chart Vacancy and set preparation alerts on Chart Preparation Times.
Stuck on Waiting List (WL or RAC)?
Don't gamble on confirmation chances. Search confirmed split tickets on the same train and secure your seat.
Kartik Arora
Railway Travel Expert β’ 500+ Journeys
Kartik is a passionate Indian Railways traveler who has spent years decoding the complex algorithms behind IRCTC waitlists, Tatkal quotas, and chart preparation. He built LastBerth to help fellow travelers find confirmed tickets when all hope seems lost.
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